Refund Policy
Our Refund Policy
7-Day Money-Back Guarantee for a Delighted Experience
At SMARTIPTVMASTER, our aim is to ensure your absolute satisfaction with our service. We are committed to providing top-notch support for any technical inquiries you may have. Our dedicated tech team stands ready to assist you until you’re happily watching TV!
If, for any reason, you find that the service you purchased isn’t a perfect match for your needs and you’ve attempted to resolve any concerns with our exceptional support team, we are dedicated to making things right.
Although we value understanding where improvements can be made, here are the seamless steps to avail a full refund within seven days of your purchase date. If this period has elapsed and you encounter an issue, please feel free to reach out to us anytime via our chatbox on StreamingoneTV or through Email to promptly address and resolve any problems.
Steps to Request a Refund:
1. Utilize the ‘Contact Us’ form to request a refund.
2. Ensure you use the same email address you used for purchasing our services.
3. Include your invoice number for swift processing.”
Frequently Asked Question
What does the package include?
When you subscribe With us, you get login credentials to IPTV server with instructions for how to setup it on your device
What is the typical response time for a support question?
Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.
What devices do you support?
We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.
How long will it take to receive my order?
We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process
What content do you supply?
We offer a full range of European, UK, US, and Asian channels with a 4k /Ultra HD quality
What if i don't like your IPTV server?
We offer a 7 Days Money Back Guarantee for Any Reason